Rules

When you use Clubhouse, you agree to abide by the following rules at all times. You also agree not to encourage others to violate these rules. The latter is taken seriously and can also result in removal from the Service.

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  • You must use a real name and identity on the service.
    • We may require users to use the name they use in real life so other users know who they are connecting with. If we receive a complaint about a potential fake name, we may require users to provide identity verification.
    • We prohibit any attempt to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
    • While brands are welcome to create clubs and host conversations on Clubhouse, user accounts must represent individual people, rather than brands, brand mascots, or other non-person entities.
    • We prohibit the creation of duplicate or multiple accounts by one individual, whether representing themselves or another entity.
    • We prohibit unauthorized promotion of your account in ways that could be confusing for other users. This includes adding fake “verified account” check marks, fake speaking indicators or fake moderators badges to your profile photo.
    • We prohibit “username squatting,” (e.g., intentional registration of “branded” usernames or acting with a bad faith intent, e.g., to sell the handle to another party).
    • We may allow for parody, commentary, or fan accounts on a case-by-case basis.
  • You must be at least 18 years of age to use Clubhouse (or older if required by your country).If you are under 18 years old and are a user of the Service, you are in violation of our Community Guidelines and Terms of Service
  • You may not engage in abuse, bullying, or harassment of any person or groups of people.
    • Abuse is any attempt to bully, harass, or intimidate someone. Bullying is offensive, intimidating, insulting, or malicious behavior, or an abuse or misuse of power intended to undermine, humiliate, or injure the victim. Harassment is unwanted, unwelcomed, and uninvited behavior that is demeaning, threatening, or offensive and results in a hostile environment.
    • A hostile environment is one in which the behavior is enduring and pervasive enough that a reasonable person would consider it intimidating, hostile, or abusive. Harassing behavior includes, but is not limited to, offensive jokes, ridicule or mockery, derogatory comments, slurs, lewd propositions, visual insults, and derogatory images.
    • This applies to all types of content on the service—including things said in conversations, things displayed in profile photos, and things written on profiles, in room titles (e.g., mentioning another user by name or direct reference in a room title, outside the context of a welcome room), in event titles and descriptions, and in club names and descriptions.
      • Please note that, while we allow for creative expression including comedy and parody, we do not tolerate their use for participating in or propagating abuse, bullying, or harassment.
  • You may not discriminate against, engage in hateful conduct directed at, or threaten violence or harm against any person or groups of people.
    • Discrimination is the unfair treatment of any individual or a group of individuals as a result of, but not limited to, race, color, religion, national origin, age, sex, gender identity, sexual orientation, marital status, disability, genetic information, or any status protected by law.
    • Hateful conduct includes violence and attacks directed at individuals or groups of individuals on the basis of the characteristics defined above. We prohibit the existence of accounts or use of accounts whose purpose is to promote hateful conduct, whether via imagery, text, or speech.
    • We prohibit threats of violence or harm against any individual or group of individuals, and attempts to glorify violence in any form of media or communication.
    • We prohibit all forms of terrorism or violent extremism, and the existence of accounts or use of accounts for the purpose of furthering violent or extremist ideologies or activities.
    • We prohibit all organizations that engage in or proclaim violence to have a presence on Clubhouse. This includes, but is not limited to, terrorism, hate, and organized violence or criminal activity. We further prohibit all content that represents or promotes these organizations.
    • This applies to all types of content on the service—including things said in conversations, things displayed in profile photos, and things written on profiles, in room titles, in event titles and descriptions, and in club names and descriptions.
      • While we allow for comedy, parody, and the discussion of controversial topics (e.g., conspiracy theories), we do not tolerate their use for participating in or propagating discrimination, hate, or harm towards any group.
      • Public rooms in Clubhouse are intended to be open to all, and while moderators reserve the right to mute or remove any user from the room, doing so solely and explicitly on the basis of race, gender, or any protected class is prohibited.
  • You may not share, threaten to share, or incentivize the sharing of other people’s private information without their prior permission.
    • The sharing of a person’s private information online without their consent is sometimes referred to as “doxxing” and is not allowed.
    • In determining the severity of a violation, we examine the type of information being shared, whether that information is private or public and has already been shared elsewhere online, the person sharing it, and the intent of the action.
  • You may not engage in intentionally disruptive activity that negatively affects the experience of other users.
    • Intentionally disruptive ****activity, includes, but is not limited to, making unrelated, off-topic comments that may include profane, vulgar, abusive or hateful statements, loud noises, and room takeovers or ending of rooms. This type activity may also be known as trolling.
    • We have a zero tolerance policy for this activity; accounts in violation may be permanently suspended.
  • You may not transcribe, record, or otherwise reproduce and/or share information obtained in Clubhouse without prior permission.
    • We prohibit the transcribing, recording, or otherwise reproducing, manipulating, and / or sharing of information (e.g., audio or screen recording) obtained in Clubhouse, without the express authorization / permission of Clubhouse and all users that originated this content.
    • While screenshots (images only) are not explicitly against our TOS, we reserve the right to limit or suspend any user account that utilizes them in a way that violates our Terms of Service (e.g., directed abuse or hate towards a user).
  • You may not engage in any conversations or upload any content that violates any intellectual property or other proprietary rights.
    • You must adhere to all property, copyright, and trademark laws.
    • We reserve the right to suspend or remove accounts that may be in violation.
    • All original content that a user shares in Clubhouse is owned by that user alone.
  • You may not spread false information or spam, or artificially amplify or suppress information.
    • We prohibit the spread of or attempts to spread false information or news.
    • Fake incident report submissions or intentional, false reports of a Rule violation are a violation of this Rule.
    • We prohibit the artificial amplification or suppression of information and any attempts to manipulate the platform to enable this.
    • We prohibit the propagation of “spam,” which is generally irrelevant or unsolicited messages shared to other users. Spam can include but is not limited to sending unwanted or inappropriate app invites, sending repeated requests to join rooms or clubs, and adding users as event hosts or guests without their permission.
  • You may not share or promote information (or synthetic or manipulated media) that is intended or likely to cause harm to any person or groups of people, including minors.
    • We prohibit the posting and sharing of media that includes excessive gore or themes of sexual violence, child sexual exploitation, or other forms of violence or adult content.
    • We prohibit the use or promotion of “synthetic” or manipulated media that is intended or likely to cause harm.
    • We prohibit the posting of content that contains full or partial nudity, graphic sexual content, profane statements, or other offensive content.
  • You may not use the service for the purpose of conducting any unauthorized or illegal activities.
    • We prohibit the use of our service for the purpose of conducting illegal activities, including but not limited to the promotion or sale of illegal goods and services.
    • We prohibit unauthorized promotion of your account in ways that could be confusing for other users. This includes adding fake “verified account” check marks, fake speaking indicators or fake moderators badges to your profile photo.
    • We prohibit the use of our service, directly or indirectly, for the solicitation, sale, or purchase of any goods or services not specifically authorized, including but not limited to the sale or solicitation of Clubhouse invites, accounts, follows or fraudulent engagement. We also prohibit investment and financial schemes, and content or services that are adult in nature.
    • We prohibit the use of scam tactics to solicit money or private financial information.
    • We prohibit the encouragement or promotion of acts of self-harm or suicide.
    • We prohibit any solicitation of minors, as well as the sharing of suggestive, sexual, mature, graphic, abusive, or otherwise inappropriate content with them.
    • We prohibit intentional threats to the Clubhouse platform.
    • We prohibit intentional threats to the privacy or security of user accounts or to Clubhouse employees, staff, or partners.
      • This includes, but is not limited to, unwanted attempts to contact Clubhouse employees, staff, or partners via personal channels including personal email addresses, phone numbers, in person visits, or via other unauthorized or invasive methods. Attempts to do so will constitute a Rule violation and may be escalated to law enforcement.
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